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Quick Overview:
At Afwaan, we deliver your order fast and fresh. If you’re not satisfied, we offer returns within 1 day of delivery. We do not leave any pending issues – your refund or exchange is handled immediately.
Return Eligibility:
- Items must be unused and in the same condition you received them.
- Original packaging must be intact.
- Perishable items (fruits, vegetables, fresh juice, flowers)Â cannot be returned.
Non-returnable Items:
- Gift cards
- Downloadable products or digital software
How Returns Work:
- Contact us immediately at support@afwaan.com.
- Send the item back to:Â An Nasim Al Gharbi.
- Once we receive your item, your refund or exchange will be processed within 1 day.
Refunds:
- Full refunds are given for eligible returns.
- Refunds will be issued to your original payment method.
- No partial refunds – we process everything fully and immediately.
Exchanges:
- Only defective or damaged items are eligible for replacement.
- Contact support@afwaan.com to request an exchange.
Shipping Costs:
- You are responsible for return shipping if applicable.
- We recommend using a trackable service for expensive items.
Need Help?
Contact us at support@afwaan.com for any questions about returns or refunds.
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